Fault or confusion?We help you decide
Remote fault analysis + honest advice for washing machines, fridges, dishwashers, ovens + more. Find out whether it is a settings issue, wear + tear – or genuinely time to call an engineer. No wasted call-out fees.
Book a Consultation
Quick + easy consultations
Your go-toFor appliance advice
At ICSS we provide a one-stop advisory service for homeowners + tenants dealing with appliance faults, usage questions + maintenance decisions – all delivered remotely by consultation.
Whether your washing machine will not spin, your fridge is not cooling or your oven keeps tripping the electrics, we help you make sense of the symptom first. Then you decide: adjust, maintain, repair – or replace.
Same-dayRemote advice
When something stops working you want answers fast. Send photos or a short video of the fault with your booking + your advisor arrives prepared.
Hassle-freeConsultations
No waiting in for a visit, no surprise invoices. A consultation is a scheduled video or phone session with a fixed price agreed up front.
We never talk you into a repair you do not need. If a five-minute settings change solves it, that is what we recommend.
ClearFixed pricing
One fixed price per consultation – diagnosis, plain-English explanation + a written next-steps summary included.
Need a second opinion on a repair quote? Add an Engineer brief + we translate the jargon before you commit. No parts, no commission, no upselling.
Stay up to dateWith Track My Consultation
Manage your booking + track every step online – from symptom review to written advice summary.
